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OUR POLICIES

Shipping policy:

 

Reliable and reputed couriers are used for shipping. All courier charges will be based on actuals and on a TO-PAY basis to be borne by the buyer and would depend on the physical location of the product as well as the shipping address provided by the buyer.  The product will be delivered/shipped to the buyer once all necessary documentation, relating to delivery as may be reasonably requested for by Secure Giving are completed and payment has been realized in full.

 

Membership policy:

Once you become a member after registering with Secure Giving, you will be entitled to get newsletters, information onany sales /promotions and before general public and exclusive preview sale only for Secure Giving members etc. Benefits and offers available through such membership may change or be withdrawn without prior intimation. Secure Giving will not be responsible for any liability arising from such situations. Secure Giving will also not be held responsible for any liability arising from use of such offers.

Cancellation policy: 

 

Secure Giving shall have the right to cancel any order placed on the Website at any time prior to the delivery of the product, without assigning any reason whatsoever.

 

Return and refund policy:

 

We offer return in exchange only in case a wrong product is delivered to the buyer. In such a case, Secure Giving must be notified within 24 hours of the delivery of product at securegivingmarketing@gmail.com about your intent to exchange. Once the e-mail is received, we accept returns within 7 working days (only in such cases, the delivery/courier charges shall be borne by Secure Giving). Please keep a copy of your order, the courier docket number and details in case a wrong productis delivered. We hold the right to not accept a return in case the productis used, altered or damaged by the buyer. There will be no refund on the productsonce sold.

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